Terms, privacy & disclaimer

This site is an unofficial study aid for the Australian High Risk Work Licence written knowledge assessment, class LF (forklift truck), national unit of competency TLILIC0003. It is not affiliated with any state WHS regulator (SafeWork NSW, WorkSafe VIC, Workplace Health & Safety QLD, SafeWork SA, WorkSafe WA, WorkSafe TAS, WorkSafe ACT, NT WorkSafe), any Registered Training Organisation (RTO), or any standards body. It does not issue a licence. The real assessment must be conducted in person by an RTO accredited by your state regulator.

Always follow the operator's manual, the data plate, your site's Safe Work Method Statement (SWMS) and your accredited RTO assessor over anything on this site.

We base content on publicly available material: the TLILIC0003 unit of competency, state WHS-regulator HRWL guidance, the model WHS Act 2011 and WHS Regulation 2017 (mirrored in each state), AS 2359 (Powered industrial trucks), and AS/NZS 2030 (Gas cylinders). State assessment instruments are not public. We make a best-effort simulation; we do not guarantee a pass.

AI-generated content can contain errors. If you spot one, see the About page for how to report it.

Your sessions, answers and progress are stored only in your browser's localStorage on this device. They are not sent to our servers and are not linked to any account. Clearing your browser data removes them.

When you submit an answer to the tutor or exam, the message is sent to the AI provider via our chat endpoint so it can generate a reply. We do not log message content beyond what is needed to operate the service.

Paid items (such as the Test-Day Pack PDF and Mastery Sprint) are digital and delivered instantly. Because of that, we don't offer refunds once the item has been downloaded or the session has been started. If a paid feature genuinely failed to deliver, email hello@snowieswebsites.com.au within 7 days and we'll sort it.

The site is provided "as is". To the maximum extent permitted by law, neither Snowies Websites nor any contributor is liable for any loss arising from your use of it, including failing an assessment, workplace incidents, or any indirect or consequential loss. Nothing here excludes rights you have under Australian Consumer Law that cannot lawfully be excluded.

© 2026 Snowies Websites. The interface, illustrations, prompts and structure are ours. Trademarks (state regulator names, names of standards, etc.) belong to their respective owners and are used here only for reference.